OUR SERVICES

AHS prides itself on being relevant and well-balanced in all its business activities, and there are many reasons why it has been able to expand quickly and sustainably.

We work closely and openly with our partners, ensuring we deliver honest and result-focused solutions. We pride ourselves on our friendly and personal approach and an in-depth understanding of the industry. Our unique proposition is our team members and what the team can achieve on behalf of our partners.

Management

Technical Services and Pre-opening Assistance

We recommend hotel or project owners to get us involved as early as possible for the project as it will help set smoother operations, meet the target date of opening or launching of the project and be financially profitable to the owners. For the scope of services, we provide the followings:

Feasibility study
Hotel/resort and facilities brief
Consulting during the design and build stages of the project
Development of pre-opening and manning budgets and working capital guidelines
Developing food and beverage operating concepts
Identification, hiring, and training of department heads and operational personnel
Recommendations for acquisitions of all necessary IT and operating equipment
Development and implementation of marketing, advertising, public relations and sales plan

Note: For Technical Services and Pre-opening assistance can only be provided in conjunction with management contracts.

Hotel Management Contract

We manage independent hotels and resorts on behalf of investors and owners. Our management terms are negotiable based on duration and fees. For hotel owners and investors who have or plan to develop hotels, resorts or residences that are aligned with U Hotels & Resorts, Eastin Grand Hotels & Resorts, Eastin Hotels & Residences, Eastin Easy, Travelodge, Vienna House, Eastin Estates and Absolute Collection specifications and standards both physical and operationally, we can recommend our brands.

Consultancy

Human Resources Audit

To improve the HR function's contribution to achieving your business objectives and successfully applying human resources processes and management.

The audits include:

Recruitment practices
Employee relations
Human resources policy

Training & Development

Training and workshop tailoring and customized to the need of any organization. We deliver the courses as described or tailor them to emphasize points of particular interest.

Training courses include:

Train the trainer
Established training courses that strengthen service excellence including Better You, Your Value, Communication Skill for Efficiency and The Delightful Experience

Quality Assurance Services

Quality Assurance operational services cover all hospitality functions. A one-stop Quality Assurance service provides valuable support and guidance covering all operational areas in the hotel and restaurant business. We are committed to working within established parameters to achieve business goals and maximize operational performance.

Our unique tools and methods include:

Business assessment
Findings and recommendations with solutions and support-based interaction with the business
Developing a QA self-audit for the business
Monthly follow up
Result and goal tracking
Review online guest satisfaction
Annual quality assurance audit

Revenue Audit & Management

As a hospitality management company, we have developed in-house best practices in revenue maximization and distribution strategies for any hotel or lodging property. We have a long history of strong and sustainable growth results. We incorporate the cost of distribution into our strategy mix to turn your property into a local market leader.

Our team will help small to mid-size hotels benefit from that expertise and ensure you are well equipped to make the best revenue/distribution-related decision, focusing on increasing revenue and profits.

Our services cover everything from in-depth revenue audits, revenue management training, market and feasibility studies, procedure and systems setup, budgeting, forecasting and 360 marketing plans.

Pre-opening Consultancy

The first year of a hotel or resort is fundamental for its positioning. An organized opening of the hotel assures a greater efficiency of service and guest satisfaction; consequently, they guarantee better cost-effectiveness, revenue opportunities and operating projects.

Our approach is as follows:

Feasibility study
Hotel/resort and facilities brief
Consulting during the design and build stages of the project
Development of pre-opening and manning budgets and working capital guidelines
Developing food and beverage operating concepts
Identification, hiring, and training of department heads and operational personnel
Recommendations for acquisitions of all necessary IT and operating equipment
Development and implementation of marketing, advertising, public relations and sales plan

Let's Work Together

Our new range of hands-on consulting and outsourcing services can be tailor-made to fit any client's objectives and budgets in all hospitality sector areas.