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Information Policy

Absolute Hotel Services grants you permission to download, reproduce and retransmit information posted on our website ("information"), subject to your agreement to abide by the following conditions:  

  1. You may download, reproduce, and retransmit information solely for non-commercial purposes within your organisation.

  2. You must retain and reproduce every copyright notice or other proprietary rights notice contained in any Information you download, copy, or retransmit.

  3. Except for the preceding limited authorisation, no license to or right in any copyright of Absolute Hotel Services or any other party is granted or conferred to you.

  4. Absolute Hotel Services' websites may contain or reference trademarks, patents, trade secrets, technologies, products, processes or other proprietary rights of Absolute Hotel Services, its affiliates, and/or other parties. No license to or right in trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of Absolute Hotel Services and/or other parties is granted to or conferred upon you.

  5. All Absolute Hotel Services information is provided without warranty, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

  6. Concerning all communications you make to Absolute Hotel Services regarding the Information of hotel management or consultant services, including, without limitation, feedback, questions, comments, suggestions, and the like: (a) you shall have no right of confidentiality in your communications, and Absolute Hotel Services shall have no obligation to protect your communications from disclosure; (b) Absolute Hotel Services shall be free to reproduce, use, disclose, and/or distribute your communications to others without limitation; and (c) Absolute Hotel Services shall be free to use any ideas, concepts, know-how, and/or techniques contained in your communications for any purpose whatsoever, including, without limitation, the development, production, and/or marketing of materials, products, and/or services that incorporate such information.

  7. The Information may contain technical inaccuracies or typographical errors. Absolute Hotel Services reserves the right to make changes, corrections, and/or improvements to the data and/or to the products, programmes, and/or services described in such Information at any time. By accessing this website, you acknowledge and agree to the above Information Policy and all other terms and conditions of use. Please do not use this website if you do not agree to this policy or other terms or conditions of use. Absolute Hotel Services reserves the right, at our discretion and at any time, to change, modify, add, or remove portions of this policy and/or any other terms and conditions of use. Please check periodically for changes. Your continued access to and/or use of this website following changes to this policy and/or other terms and conditions will mean you accept those changes.  

Information we collect

With your consent, we collect information from and about you. This is collected from either your visits to our websites or through the use of our services. The information we collect while you access our websites is collected. For example, we collect information on the browser or device you used to access our websites, the time you are active on our website, how you interact with it or the sites you visit after leaving. This data is used mainly for statistical analysis or marketing purposes, it is not connected to any protected personal information such as your name and other details.

Use of cookies

When you visit or interact with our websites, we may use cookies or other similar technologies to help provide a safer, better and faster experience, and for marketing and advertising purposes.

What are cookies

“Cookies” are small data files placed on your computer, tablet, mobile telephone or other devices used to collect and record certain pieces of information whenever you visit or interact with websites. There are several types of cookies:

  • Session cookies expire when you leave our websites. These allow us to link your actions with that particular browsing session.

  • Cookies that are stored on your device between browsing sessions let us remember your preferences or actions while on our websites

  • First-party cookies (or tracking) that we have set on our websites

  • Third-party cookies (or tracking) developed by our third-party partners are set to be assured that the cookies we use only aggregate website data and do not contain protected information.

How we use cookies

Similar to other websites, we use cookies to collect visitor preferences, monitor web traffic and improve your web experience. For example, cookies help us ensure the security and authenticity of registered users once you log in to our website or assess particular web pages that are not relevant to you and identify ways that these can be improved.

We work with third-party companies or service partners, including Google who are authorised to place third-party cookies and similar technologies for storing information on our websites with our permission. These service partners are also committed to helping us provide you with a safer, better and faster experience.

Your right to refuse cookies and tracking tool

The majority of commercial Internet browsers will automatically accept cookies. However, if you prefer to delete cookies or have them automatically refused, this can be done by changing the settings on your Internet browser. The “Help” section on your browser toolbar offers instructions on how to make these adjustments.

You can also control tools on your mobile devices. For example, location services or push notifications on your phone can be switched off. These settings are device-specific.

Where we use your information

We use your personal information to improve our services and provide you with a personalised website experience. The following describes how your personal information may be used.

Questions or enquiries

We may use the information to respond to your questions or enquiries. 


The personal information we collect may also be used for marketing purposes. For example, we may, from time-to-time send information to you about new services or exclusive offers, and serve you ads about our company.


Your information may be used for security purposes. Where legally permitted, we could use this to protect our customers, websites or our company.

How we protect your information

Your information may be passed to and used by all companies we manage. We will never give your personal data to anyone else, except for any successors in title to our business and third-party service providers or suppliers that process data on our behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

We will only disclose protected information about you outside of Absolute Hotel Services Group without your consent where:

  • It is required or authorised by law

  • We are required to provide you with the services you have requested, in which case it is deemed that you have given us your consent.

  • You may have outstanding payments which are owed to us.


Our website may also contain links to other websites that are outside our control and not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you, which could be used by them following their privacy policy, which may differ from ours.

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